Welcome to mcrays.com
These Terms of Service govern your relationship with mcrays.com, where we curate bedding collections and sleepwear designed to transform your nights into moments of pure comfort. By accessing our website, browsing our percale sheets, modal pajamas, or linen duvet covers, or completing a purchase, you enter into a binding agreement with us. If any part of these terms feels unacceptable, we ask that you refrain from using our site.
Who May Shop Here
Our website is intended for individuals who have reached the age of majority in their jurisdiction, typically 18 years or older. By using mcrays.com, you confirm that you meet this threshold and that all information you provide, from your shipping address to your payment details, is truthful and complete. You may not use our site on behalf of a third party unless you are authorized to do so, and you bear responsibility for all activity that occurs under your account.
The Nature of Our Products
The bedding and sleepwear we sell are crafted for personal, residential use. Our photographs, descriptions, and fabric specifications aim to represent each item as faithfully as possible, but variations in screen calibration, lighting, and natural material characteristics may cause subtle differences between what you see online and what arrives at your door. A percale sheet set may appear crisper on one monitor and softer on another. We encourage you to read product descriptions carefully, including thread counts, fabric compositions, and care instructions, before placing an order.
Placing an Order
When you submit an order for a silk pillowcase set or a cotton sleep dress, you are making an offer to purchase, not a guaranteed sale. We reserve the right to decline or cancel any order for reasons including stock shortages, pricing errors, suspected fraud, or inability to verify your payment information. Once we accept your order, we will send a confirmation email and begin preparing your items for shipment. All prices are listed in the currency shown at checkout and do not include applicable taxes or shipping fees, which will be calculated before you finalize your purchase.
Payment and Billing
We accept the payment methods displayed during checkout, which may include major credit cards, debit cards, and select digital wallets. By providing your payment information, you authorize us to charge the full order amount, including any applicable taxes and shipping costs. If your payment method fails or is disputed, we may suspend or cancel your order. You agree to resolve any billing issues directly with us and not through your bank or card issuer as a first resort.
Intellectual Property and Content
Everything you see on mcrays.com, from the photographs of our draped duvet covers to the copy describing our temperature-regulating pajamas, belongs to us or our licensed partners. This includes trademarks, logos, product images, written content, and the overall design of the site. You may not download, reproduce, modify, distribute, or exploit any of this material for commercial purposes without our explicit written permission. You also agree not to use framing techniques, meta tags, or hidden text that references our brand without authorization.
Limitation of Our Responsibility
To the extent permitted by law, mcrays.com and its operators, suppliers, and affiliates are not liable for any indirect, incidental, special, or consequential damages that arise from your use of our website or products. This includes losses related to profits, data, or goodwill, even if we were advised such damages were possible. Our total liability for any claim connected to your purchase will not exceed the amount you actually paid for the specific item that gave rise to the issue. This limitation applies regardless of whether the claim is based on warranty, contract, tort, or any other legal theory.
Governing Law and Resolving Disputes
These terms are governed by the laws of Hong Kong, without regard to conflict of law principles. Any disagreement arising from these terms or your use of our site will first be addressed through direct communication between you and our customer service team. If we cannot reach a mutually satisfactory resolution within a reasonable timeframe, the dispute will be submitted to binding arbitration administered by a recognized arbitration body. The arbitration will be conducted in the language of Hong Kong and the decision will be final and enforceable.
Changes and Termination
We may revise these Terms of Service at any time to reflect changes in our business, legal requirements, or the way we operate. Significant updates will be posted on this page with a new effective date. Your continued use of the site after such changes constitutes acceptance of the revised terms. We also reserve the right to suspend or terminate your access to mcrays.com, without notice, for conduct that violates these terms, disrupts our operations, or harms other users.
Severability
If any provision of these terms is found to be invalid, illegal, or unenforceable by a court or arbitrator, the remaining provisions will continue in full force and effect. No failure by mcrays.com to enforce a right or provision under these terms constitutes a waiver of that right or provision, or of any other right or provision.